Success Stories
Accsys Technologies plc
About our clientAccsys Technologies is a global organisation which has developed a method for making soft wood as tough and long-lasting as hard wood. Their product is used in decking and cladding along with being used to build doors and windows for homes and offices. The management team is spread across the globe. The Chairman is based in Geneva, Switzerland. The Chief Executive has a base in Dallas, Texas. The Head of Finance is in London, England. There is one production facility, which is in the Netherlands. The company has a team of licensing professionals who are spread across the globe in the UK, France, Italy, the Netherlands, the Middle East and South America. With a total of 70 team members around the world, the company would have high telephone costs if they had to rely on conventional phone systems. Accsys Technologies recently relocated its main operational centre in the UK to west London, and decided to take the opportunity to put a seamless, low cost telecommunications system in place.
How we helped them
Accsys Technologies wished to save money while appearing to be a larger organisation. The services offered by 0844 Numbers enabled the firm to present a far more professional image than their staffing levels would allow. Customers are now able to call Accsys on one main phone number and reach the department they need straight away, whatever part of the world that department is based. Another useful function that benefits the company is the ability for people calling to leave a voicemail message which is then converted to email format. Free conference calls with the team around the world is another feature that Accsys appreciates.
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